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Return Policy

Railroad Tools and Solutions, (LLC) guarantees all tools and products to be defect free upon delivery and that these items will meet or exceed customer expectations. Any tool or product upon delivery, that does not meet the aforementioned criteria, will, on request, be exchanged; or the customer can request a full refund, which will require a return verification of item to Railroad Tools and Solutions (LLC). All other returns will incur a 25% Restocking Fee and the customer shall be responsible for all freight charges resulting in the return.

Custom items are non-returnable. Railroad Tools And Solutions (LLC) strives to be an affordable and reliable source for the railroad industry and prides itself on customer service.